![]() ![]() Teletext cancelled the holiday around 10 days before we were due to fly. We made payments throughout lockdown, totalling almost £8,500. My family and I booked a trip to Las Vegas with Teletext Holidays in March 2020. I would not refer my worst enemy (which I have none) to use a company like this!!!! They should be shut down!!!!! Disgraceful 3 weeks before we fly no flight details or hotel!!!!!! Give me my money back asap!!!!!!!!!!!!!!! The time I should be spending revising, I have spent chasing Teletext Holidays and this may turn out bad for me in regards to examinations, sleepless nights and no help from Teletext.Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. I have asked to speak to Management no-one is ever available! Now its to late for me, this has effected my exams, health and my 9 year old son. You would think all the bad reviews they have they will make changes a simple destination change has taken over 4 weeks and now prices have raised so close to my holiday because they could not be bothered and now they expect me to front the bill when I have been doing everything in my power to resolve this issue. I have no holiday but they have my hard earned money. All you get is empty promises and no call back. I called again today an hour ago and was told someone will call me back within 5 minutes.As writting this post they have still not contacted me. I have been crying non stop and can not focus on my exams. This company have no customer service or Loyalty their aim is to rip hard working good people off. On calling yesterday again another advisor said it will cost me £140 to flight change to spain plus £500 to book a new hotel in Spain. Teletext will make you speak with different advisors that never follow up your situation and our not willing to help. Once speaking to numerous advisors they said contact Thompson in which I did numerous times and they referred me back to Teletext. Since this date I have been hung up on, promised to be called back and to no avail. I called the next day explaining my situation and asking for a flight change this was the 20.04.16. After doing research and finding out I need a visa which the Teletext advisor did not advise. Upon doing further research this is not the case and I wanted a holiday change asap not to put my sons life in Danger as my Parents would not let my son travel with me to Turkey total cost of holiday £729.00 all inclusive to travel end of May 2016. She suggested Turkey saying it is very safe. ![]() I really wanted to spend some time with my son I explained to the teletext advisor we want a lovely break gave her my buudget. Due to studying outside of London my Parents have guardenship over my son. Firstly let me tell you I am currently studying and this is my month of exams which you can imagine is a very stressful time in my life. They have a lack of knowledge on the travel industry and will tell you anything by all means possible to get you to book with them and spend your hard earned money. The reviews they have speak for themselves. ![]() Very unprofessional and unreliable service. I DO NOT RECOMMEND THIS COMPANY to anyone. Hi Guys, I have had the worst experience of my life with Teletext. ![]()
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